Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior Hungarian lifelike colors on high-quality paper

lifelike colors on high-quality paper

ISBN13: 9781870586344 ISBN10: 1870586344 Material Type: paperback

This book is about what makes life worth living

ISBN13: 9781891944062 ISBN10: 1891944061 Material Type: hardcover

Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior Hungarian lifelike colors on high-quality paperThe authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing good behavior. Discover skills to resolve touchy, controversial, and complex issues at work and at home now available in this follow up to the internationally popular Crucial Conversations. Behind the problems that routinely plague